Frequently asked questions
Straight answers to what clients ask us most. Can't find yours? Message us on WhatsApp.
What is aizenia?
A technical partner for businesses in Egypt and the Gulf: we build websites and stores, automate repetitive work and run the technical side. aizenia is the new name of Al Designer, founded in 2022.
Who will I work with?
A small team led by founder Mohamed Abdelwahab Sayed, with 18+ years in digital services — and you deal with him directly, without agency layers.
Where are you based, and which sectors do you work with?
We're based in Giza and work remotely with businesses across Egypt and the Gulf. We have deep experience in e-commerce, healthcare, education and media — and work with any business.
I'm an Al Designer client — does anything change?
No: same team, same service, same prices, same way to reach us.
How much does a website or store cost?
Business websites from EGP 5,000 to 20,000, online stores from EGP 7,000 to 38,000, news websites from EGP 15,000 to 30,000, and learning platforms on quote.
Why fixed packages?
So you know the full price before we start. Each package has a defined scope and a set number of revisions, and anything extra is priced clearly before we build it.
What do I get free in the first year?
With every website or store we build: domain, hosting, SSL, support and maintenance are free for the first year. After that, domain, hosting, SSL and support renew annually based on your package (from EGP 4,000 for websites and EGP 5,000 for stores), and maintenance is priced per site.
How is automation priced?
By the scope of each system — we set the price after a free discovery call. Complex projects start with a paid discovery phase.
How do I pay?
For projects: 50% upfront when we start and 50% on delivery. We accept bank transfer, InstaPay and mobile wallets.
How do we start?
Send your request through the site or on WhatsApp, or book a free call directly from our booking page. We reply within 24 hours on working days, then send a clear quote or plan.
How long does it take?
Business websites take 3–10 working days, news websites 5–15 days and learning platforms 7–15 working days. Automation depends on scope — the content system we built for a well-known baby products store, for example, took one month.
Can I request changes after delivery?
Every package includes a set number of revisions; extra changes are priced clearly before we make them.
What are your working hours?
Sunday to Thursday, 10 am to 6 pm Cairo time.
Which platforms do you build on?
Most websites and stores are built on WordPress and WooCommerce, some sites on faster modern technology, and Shopify on request.
Do I own my website?
Yes. The domain is registered in your name, and the site and its files are yours. From Presence upward you get full admin access and a dashboard; with Launch you receive a complete copy of your site after it's built. If you ever move elsewhere, we hand over the site and its files.
Do you build Arabic and English websites?
Yes: Arabic (RTL), English, or both.
Do you use AI in design?
Yes — in design, content and development to move faster, and every site is reviewed and tested by our team before launch.
What is business automation?
Using systems that handle repetitive tasks automatically — like moving data, following up with leads and preparing reports — so your team can focus on work that needs thinking.
How does automation boost my team's productivity?
Automation runs tasks that repeat the same steps — like data entry, follow-up and reports — automatically, so your team can focus on work that needs expertise. In the content system we built, for example, 103 articles were published in under 3 months, and the client's team now reviews articles instead of writing them from scratch.
Does automation mean cutting staff?
Automation targets repetitive tasks, not people. It frees your team's time for work that needs expertise and judgement — and how you assign roles stays your decision.
Which tools do you use?
We build mainly with n8n, using the right AI models for each task, and connect them to your tools like WordPress and Google Sheets.
Do you host websites you didn't build?
Yes — on annual packages from EGP 5,000 to 12,000, including domain, SSL and email.
Is technical support free?
Yes, on every hosting package. Maintenance is free for the first year on sites we build, then priced per site.
How much does ads management cost?
A fixed monthly management fee based on platforms and campaigns, including ad design. The ad budget is separate (from EGP 10,000 a month), and a landing page or follow-up system is priced separately if needed.
Do you guarantee a number of leads?
We don't promise numbers we can't control. What we guarantee: clear tracking, transparent reporting and continuous improvement.
Didn't find your answer?
Message us directly and we'll reply within 24 hours on working days.